Krieghoff | Sending Your Gun


Your gun should be sent in a protective case within a cardboard box. Proper packing material should be used to ensure that the gun cannot shake, rattle, or move around in the box at all. Make sure to insure each package for the full value of the gun. On return shipping, next day and Saturday delivery service are available at extra cost. A signature will be required when the gun is delivered. Please Note: If the receiving dealer signs to say that the gun was received in good condition we are not able to entertain any claims for damage in transit if such damage is discovered later. It is your responsibility to ensure that your dealer is aware of this.

NOTE: Remove all aerosol cans such as gun oil spray cans prior to shipping a gun. Aerosol cans fall under hazardous materials and although not illegal to ship, special labelling and handling of packages is required by law and charged by common carriers. If we find aerosol cans with any guns, we will remove them without further notification and without compensation prior to return shipping any guns.

Remember to Include

A letter should be inside the package with the gun and include the following details:

  1. A description of the work needed (or of the problem you are experiencing). 
  2. Your street address and the full name, address and telephone number of the Registered Firearms Dealer who you would like the gun returning to.. 
  3. Please note the current firearm regulations only allow us to return the gun to a Registered Firearms Dealer. We will need a copy of your dealer's RFD prior to shipping. 
  4. A daytime phone number where you can be reached if we have questions about the service to your gun. 

On Completion

Once the services have been completed on your gun, we will contact your RFD to let them know it's been done, and schedule a return date for your gun to be sent back.
We will check the gun has been packed securely, and it will be sent out via a courier (such as TNT) to your chosen RFD. This is normally next day. But an additional charge is applied for Saturday delivery.

Problems Sending Your Gun

If you have any questions about sending your gun into us, please contact us on 01978 66 00 01. We can book your gun in over the phone.